Backoffice Installation

Contents

The journey begins with a common set of steps to prepare your environment for development. Ensure or development enviroment is fully installed.

Installing Genio Backoffice

Download the Genio setup and License file

It is recommended to run the GENIO installer as an administrator.

  1. Start by creating a folder on your Local Disk (C:) to save Genio in.
  2. Within this folder, create a new folder and name it, Projects.
    • This is necessary because the Projects folder cannot be set as the same folder where GENIO will be installed.
  3. To get access to the Genio Setup (.exe) file (used to install Genio), you must first Go to https://quidgest.net/genio/login and click on register now.
  4. Then, log in to QuidNet using the credentials you just registered.
  5. Click on the GENIO tab and press download on the most up-to-date version of Genio (the most recent date).
  6. Please save this Genio version inside your Quidgest folder.
  7. Then go to the "MY LICENSES tab" to request or download the license:
    1. Requesting the license:
      • Please give a brief explanation as to why you want to install Genio.
      • Choose the 3-month option from the dropdown menu.
      • Then click on the request license button to submit your request.
      • You will receive an approval email if your request is accepted by Quidgest.
    2. Downloading the license:
      • Go to the "MY LICENSES tab" on QuidNet to download the license.
  8. Please save this license file in the folder created on your Local Disk (C:).

Installation

The "Genio Requirements" window, which will appear before installation, will show if any other software is needed to install GENIO. If any of the required software is not found, details will be given on how to install it.

Note: Nothing will prevent you from proceeding with the installation, even if the required software is not installed.

  • DBMS Access Configuration and Privileges

You should use the server instance name created in the SQL Server section and the account created in the Creating an SQL Server Account section.

  • Configuring Genio

Make certain that the paths for both the destination Project Folder and the License File are well-defined.

Reset Genio credentials

If you encounter the error message 'An error has occurred when opening the Database for version verification!' while attempting to open Genio, it indicates that Genio is unable to establish a connection with the database. To resolve this, follow these steps to reset your login credentials in Genio:

  1. Open Command Prompt: Search for 'cmd' in the Windows search bar and open the Command Prompt interface.
  2. Navigate to GEN Folder:
    1. Type cd followed by a space.
    2. Type or paste the path of the GEN folder (e.g., ...Genio/GEN) and press Enter.
  3. Reset Credentials:
    1. Type GENgenio.exe /setini and press Enter. This command will allow resetting the login credentials.

Should the issue persist after resetting your credentials, further checks are necessary:

  • Check Server Status: Ensure that the server hosting the database is active and running.

  • Confirm Server Instance: Double-check that you are connecting to the correct server instance.

Additionally, to further diagnose the issue, try logging into the SQL Server Management Studio with the same credentials. A successful login confirms that the credentials are correct. If you cannot log in, it suggests an issue with the credentials or server accessibility.

Installing GenioWeb Hybrid

(internal purpose)

Follow here.

FAQ

How can I get the Genio tool?

Genio, the powerful software development tool, can be obtained through different channels based on your specific needs and interests. Here are two avenues through which you can acquire Genio:

1. As a Partner via QuidNet: QuidNet is a partnership program offered by Quidgest. As a partner, you can access Genio and leverage its capabilities to build innovative solutions for your clients. Becoming a QuidNet partner grants you exclusive benefits, including training, support, and access to the latest Genio features and updates. By joining forces with Quidgest through QuidNet, you can expand your business opportunities and deliver high-quality software solutions using the Genio platform.

Join the Quidgest Partner network and create more value for your customers. QuidNet

2. As a Student in Quidgest Academy: Quidgest Academy provides an educational platform where students can learn and develop their skills in various fields, including software development. As a student in the Quidgest Academy, you can gain hands-on experience with Genio and enhance your understanding of its capabilities. The academy offers specialized courses and training programs focused on Genio's usage, enabling you to become proficient in its features and functionalities. By enrolling in the Quidgest Academy, you can acquire valuable knowledge and practical skills to kickstart your career in software development.

Find out what type of GENIO you are and sign out for a Genio Training! Quidgest_Academy

How can I get the Genio License?

  1. You can schedule a meeting with one of our Account Managers for more personalized consulting through a demo (2/3h) in our GenioLab (in person) where you can try Genio, explore, and make your assessment.

  2. You can apply for one of our training courses!

Applying for the course will give you access to:

  • Three months of Genio license.
  • Technical support for questions regarding Genio during this period.
  • Full access to the Genio Community forum.